About Rackspace and their World-Class Service

Being an expert one day doesn't translate into being an expert the next. It's an undeniable truth in hosting, where technologies and customers' needs evolve at an accelerated rate. Even with years of experience, Rackspace still takes the initiative in training, retraining and reevaluating our knowledge and skills. Internal and third party certifications are highly prized as accomplishments. This engrained the need to continually improve and excel the web hosting package resources that drive Fanatical Support™. It builds the momentum we have as a company and it solidifies our reputation as experts in application hosting & managed server services.

Rackspace Application Hosting & Managed Server Services

Rackspace Industry Awards

Zero-Downtime Network

Certifications

Red Hat
With more than 80 Red Hat Certified Engineers (RHCEs), Rackspace officially employs more RHCEs than any other hosting company in the world.

Microsoft
More than 60 Rackspace employees have earned the title of Microsoft Certified Professional (MCP). And of those 60, several have earned additional Microsoft certifications including MCSA, MCSE, MCDBA, MCT, MCDST.

Network
A multitude of Cisco Certifications, as well as other third party certifications, attests to the expertise of our network professionals. Their certifications include: CCNA, CCNP, CCIE, CCDA, CCDP, CCIP, CCSP, RHCE, LP11, LP12, A+, Server+, RHCT, MCSE, MCSA, MCP, Network+ and Linux+.

Service Expertise

American Business Awards' Best Customer Service Organization 2005
Dubbed "the business world's own Oscar Awards" by the New York Post, the American Business Awards recognized Rackspace as the Best Customer Service Organization of 2005. Sharing the top honor with Wyndham International, Inc., Rackspace's commitment to Fanatical Support™ separated the company from 18 other blue chip finalists.

Linux Expertise

Red Hat Advanced Hosting Partner
Since inception, in their web hosting package resources, Rackspace has been an avid supporter and advocate of open source and the open source community. This support naturally extended into a unique relationship with Red Hat and becoming the first provider to be certified as a Red Hat Advanced Hosting Partner. This distinct designation recognizes that Rackspace possesses the industry's highest levels of support and knowledge of the Red Hat Linux Platform. With more than 5,000 configurations running Linux and more than 80 Red Hat Certified Engineers, Rackspace continues to excel in deploying, scaling and managing Linux hosting environments.

MySQL Certified Hosting Partner
Rackspace was the first MySQL Certified Hosting Partner and is recognized as a model for utilizing MySQL in major computing systems to realize dramatic cost savings, performance and reliability benefits to organizations and end-users. Thousands of Rackspace customers run the Linux, Apache, MySQL, PHP architecture (LAMP) for the development and deployment of optimal performance web applications. Together Rackspace and MySQL have worked to build a world-class hosting solution for the MySQL database.

Linux Journal Readers' Choice — Best Hosting Provider 2003, 2004, 2005
Visitors of the Linux Journal website voted Rackspace as their "Favorite Web Hosting Service of 2005", making it the third consecutive year Rackspace took home the honor.

Microsoft Expertise

Microsoft Gold Certification
Rackspace is one of only six Application Infrastructure Providers (AIPs) in the world to receive the Microsoft Gold Certified Partner accreditation. This top-tier designation recognizes Rackspace's expertise in Microsoft application hosting & managed server services, having passed numerous and rigorous evaluations by certified, independent auditors. The auditors determined that the highest level of fully managed services available on the Microsoft platform can be delivered to you, meeting eligibility qualifications, proven service benchmarks and operational readiness benchmarks.

The certification fosters a close partnership with Microsoft, allowing us to collaborate on the best solutions, tools and procedures for delivering the hosting environment for our customers. It gives decision-makers Microsoft's assurance that Rackspace is an industry leader in its own right. And the certification also means that we receive access to emerging Microsoft products and technologies while they are still in development, allowing us to work with clients on platform upgrades and technology testing months before public release.

Microsoft Provider of the Year 2003, 2005
In 2003 and 2005, Microsoft honored Rackspace as the Hosting Provider of the Year. More than 300 judges considered well over 1,800 service provider entries from around the globe to determine the winner. Microsoft's accolades included noting that Rackspace "made a name for itself through its policy of providing Fanatical Support™ to customers" and selected Rackspace for industry leadership and its advanced use of Microsoft technologies to deliver superior managed solutions.

SQL Server Magazine Readers' Choice — Best Database Hosting Company 2005
Readers of SQL Magazine voted Rackspace as their preferred database hosting company of 2005. The annual contest recognizes readers' favorite SQL products and services. In past years, readers have consistently recognized Rackspace as the best in other hosting categories.